Staff & Line - Make it easy

Contact us

Highly secure and available platform

EasyVista.com is extremely secure and protects the confidentiality of your data.
The EasyVista.com platform is hosted by Equinix, one of the world’s leading data centers (www.equinix.com), with sites in USA, Europe and Asia.

Staff&Line experts provide administration and supervision.

Physical security of the EasyVista.com platform

  • Strictly controlled access to premises
  • Video surveillance
  • Reinforced protection from natural disaster (fire, earthquake, etc.)
  • Redundant air conditioning system
  • Uninterruptible power supply

Secure communications

  • Secure links
  • SSL encryption
  • Redundant firewalls (maximum usage = 60 percent)
  • Intruder testing by specialist service providers
  • Continuous operational tracking and regular audits

Data security

  • EasyVista.com has a test environment (sandbox) available as standard, in addition to the production database
  • Fully redundant platform
  • Regular, daily backup plus incremental backup (hourly as option), distributed storage on several sites
  • Back-up plan: mirror site, escalation process with continuous staff training, recovery time objective (RTO) = 4 hours maximum
  • Reversibility: Staff&Line undertakes to recover all data contained in EasyVista.com upon request, or if the service subscription contract should come to an end

Full data confidentiality

  • All your data and customized processes contained within EasyVista.com are strictly confidential. Your IP is protected by contract
  • The internal EasyVista security module controls access to EasyVista.com
  • Only specifically authorized Staff&Line personnel have physical access to the data for maintenance purposes only
  • All access to EasyVista.com is recorded
  • Each customer’s data is stored in a physically separate database

Very high availability

Staff&Line works to ensure that EasyVista.com exceeds 99.9 percent availability:

Physical availability

  • Power supply guaranteed 24/7 over 99.9 percent of the time
  • High availability servers, 4 CPUs or more, RAID technology
  • Redundant architecture: power supply, processors, disks
  • Fully virtualized architecture (VMware)

Network availability

  • High-speed access guaranteed 24/7 over 99.9 percent of the time
  • ‘Burst’ function: automatic increase of pass bandwidth for peak activity
  • Secure backbone connection, routers available 99.9 percent

Availability of the application

  • Regular testing of application every 30 seconds at critical points: database, web services, IP addresses, etc.
  • Monitoring: import/export, user connections, performance
  • Escalation processes