Company
Events
U.S.
Orlando, Florida
- Date : 03/16/2010
- Schedule : 16th – 19th March 2010
- Place : Rosen Shingle Creek, 9939 Universal Boulevard, Orlando, FL 32819 Stand #304
Stakeholder
Staff&Line Sales and Presales TeamsHDI Conference - 16th - 19th March 2010
Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event.
This event addresses the needs of all internal and/or external technical support professionals – from seasoned directors to front-line analysts – and provides valuable insight into how formal procedures, processes and properly selecting and utilizing industry tools can improve your support operations.
Staff&Line will be showcasing EasyVista our on-demand enterprise IT Service Management solution on stand #304 at the HDI Annual Conference in Orlando from 16th – 19th March. For more information visit www.thinkhdi.com or www.staffandline.com. You can also follow Staff&Line on Twitter @easyvista, via our blog (www.blog.staffandline.com) or on Facebook.
Agenda
8:00am
Registration & Welcome Refreshments
9:00am - 9:15am
Welcome Remarks & Breaking Industry News
9:15am - 9:45am
Going Beyond IT Service Management
9:45am - 10:30am
“Disruptive Technologies” & How They Are Impacting IT Service Management
10:30am
Refreshment Break & Networking
11:00am - 12:00pm
Ten Things Your CEO or CFO Would Love To Hear From You!
12:00pm - 12:15pm
Prize Giving & Closing Remarks
